Security Overview
SimplyTicket is built with security as a foundational principle. We understand you're trusting us with sensitive customer data, and we take that responsibility seriously.
Infrastructure Security
Data Centers
Enterprise-grade cloud infrastructure certified for:
Network Security
- • All traffic encrypted with TLS 1.3
- • DDoS protection and mitigation
- • Web Application Firewall (WAF)
- • Intrusion detection systems
- • Regular third-party penetration tests
Data Encryption
In Transit
All data transmitted between your browser and SimplyTicket uses TLS 1.3 with strong cipher suites. We enforce HTTPS and use HSTS headers.
At Rest
All stored data is encrypted using AES-256. Encryption keys are managed through a secure key management system with regular rotation.
Access Controls
Role-Based Access
RBAC for all resources
MFA Support
Multi-factor authentication
SSO Integration
SAML 2.0 and OAuth
Session Management
Configurable timeouts
Audit Logging
All significant actions are logged for security and compliance:
Audit logs retained for 2 years and can be exported for compliance reporting.
Compliance
| Standard | Description |
|---|---|
| SOC 2 Type II | Annual audit of security, availability, and confidentiality controls |
| GDPR | Full compliance for EU customers including DPAs |
| CCPA | California Consumer Privacy Act compliance |
| HIPAA | Available for healthcare customers (requires BAA) |
🔒 Reporting Security Issues
If you discover a security vulnerability, please report it responsibly to security@simplyticket.net. We operate a bug bounty program for qualifying security researchers.